Business Knowledge

Leading Digital Transformation: Applied Frameworks

Digital Transformation: Your 5-Point Checklist

Don’t just add technology. Transform your business.

1. Define Your Digital Vision (MIT CISR):

  • What will your customer experience look like digitally?
  • How will your operations be transformed by digital?
  • What’s your future digital business model? (Supplier, Omnichannel, Modular Producer, Ecosystem Driver?)
  • Why: A clear vision prevents fragmented efforts.

2. Balance Your Horizons:

  • Horizon 1 (Core): What are you doing to optimize and digitize your existing business today? (To fund everything else).
  • Horizon 2 (Emerging): What new digital capabilities are you building for next year?
  • Horizon 3 (Future): What long-term, disruptive digital ideas are you exploring?
  • Why: Avoid being stuck in the past or spending all your money on unproven ideas.

3. It’s About People, Not Just Tech:

  • Are you actively managing change, communicating, and training your employees?
  • Are your leaders championing the transformation?
  • Why: Resistance to change is the #1 killer of transformation efforts.

4. Data is Your Fuel:

  • Are you collecting, analyzing, and acting on digital data?
  • Are you collecting, analyzing, and acting on digital data?
  • Why: Data informs every decision and measures progress.

5. Start Small, Learn Fast, Scale Smart:

  • Run pilots, test assumptions, iterate quickly.
  • Why: Digital transformation is a continuous journey, not a one-time project.

Golden Rule: Digital transformation is 80% people, 20% technology. Focus on the human element.