Digital Operations: Applied Frameworks

Boost Your Digital Ops: A Quick Checklist

Want faster, cheaper, better digital processes? Use these proven strategies.

1. Lean First: Eliminate Waste

• Map your digital process: Identify all steps, handoffs, and waiting times.
• Spot the waste: Are there unnecessary approvals? Redundant data entry? Long queues?
• Simplify: Can you remove, combine, or reorder steps before automating?
  • Pitfall: Automating a bad process just makes it bad faster.

2. RPA (Robotic Process Automation): Automate Repetitive Tasks

• Identify candidates: Look for rules-based, high-volume, repetitive tasks that involve interacting with computer systems.
• Automate: Deploy software bots to handle these tasks.
• Benefits: [ ] Faster, [ ] Fewer errors, [ ] Frees up human employees.

3. Agile: Iterate and Adapt

• Break down large projects: Work in small, focused sprints (e.g., 2 weeks).
• Gather feedback quickly: Continuously test and get user input.
• Adapt to change: Be ready to adjust your plan as you learn.
• Benefits: [ ] Faster delivery, [ ] Better quality, [ ] More flexibility.

Golden Rule: Don’t just digitize your old manual processes. Re-imagine them for the digital age using these frameworks.